Create transformative innovation
Reach new customers and markets

The personal supply chain - How to collaborate with your customers

  • Time
    46 mins
  • Date
    Recorded August 12th 2015

Your customers have more choice than ever before. They are shopping on-line and in-store, and doing plenty of research before they make a purchase. We call them the “Omnichannel Shopper.”

Watch this On Demand Event now which covers:

  • What services many shoppers want – and what they’re willing to pay a premium for
  • How to help collaborate with your customers using mobile devices and stock management systems
  • Great ways to get goods from your showroom or warehouse to your customers
  • Engaging existing and potential customers via social media If you are a brick-and-mortar retailer, online retailer, or handle transportation and logistics then this event is for you.

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Speakers

Charlie Macdonald
Industry Executive, Manufacturing, Transport & Logistics Telstra

Charlie Macdonald joined Telstra Enterprise and Government in January 2012 as the General Manager for Manufacturing Transport and Logistics with the objective of providing business solutions to the connected eco systems of the Supply Chain. Charlie acknowledges a key to improving supply chain efficiency is the availability of timely, accurate and complete information from order to fulfilment to payment.

Gareth Jude
Retail Industry Executive Telstra

Gareth has spent the last 20 years in a variety of senior sales, marketing and general management roles including 2 years as CEO of a an Australian sporting goods retailer and 7 years in the DSE division of Woolworth’s responsible for group wide merchandise management, marketing and store planning. Gareth has also spent a number of years consulting to retailers and teaching retail at Sydney, Macquarie and Shanghai Jiao Tong Universities.

Justin Cleveland (Moderator)
Virtual Events Host Telstra

Justin Cleveland is the Virtual Events Host for Telstra Business’s Managed Marketing department. He has experience in media as a radio and television personality, coordinating media relations for a legislative branch of government, and running a non-profit industry trade organisation.

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